Standard Titles
CALEA® Standards for Campus Security Agencies
Below is a comprehensive list of standard titles in the Campus Security Standards Manual 2nd edition. The 138 bold standards constitute the tier 1 option, CALEA® Campus Security Accreditation Program. The tier 2 option, CALEA® Advanced Campus Security Accreditation Program, is composed of all 283 standards listed.
1 Role and Authority
1.1 Campus Security Agency Role
1.1.1 Understanding of Regulations and Citizen Rights
1.1.2 Code of Ethics and Training
1.1.3 Agency Role in Diversion and Referral Programs
1.1.4 Oath of Office Sworn Personnel
1.2 Limits of Authority
1.2.1 Authority of Agency Personnel
1.2.2 Authority to Carry and Use Weapons
1.2.3 Compliance with Constitutional Requirements
1.2.4 Search and Seizure
1.2.5 Legal Authority to Detain
1.2.6 Use of Discretion
1.2.7 Searches of Persons
1.2.8 Bias Based Profiling
2 Use of Force
2.1 Use of Force
2.1.1 Authority to Use Force
2.1.2 Use of Deadly Force
2.1.3 Warning Shots
2.1.4 Use of Authorized Less Lethal Weapons
2.1.5 Medical Aid After Use of Force
2.1.6 Reporting Use of Forces
2.1.7 Administrative Review of Use of Force Reports
2.1.8 Operational Assignment
2.1.9 Authorized Weapons and Ammunition
2.1.10 Demonstrating Proficiency with Weapons
2.1.11 Annual/Biennial Proficiency
2.1.12 Prerequisites to Carrying Letha/Less Lethal Weapons
2.1.13 Annual Analysis of Use of Force Reports
2.1.14 Assault on Campus Security Officers
3 Direction
3.1 Direction
3.1.1 Authority of (Agency) Chief Executive Officer
3.1.2 Command Protocol
3.1.3 Lawful Order of Superior
3.1.4 Functional Communication/Cooperation
3.2 Written Directions
3.2.1 Written Directive System
3.2.2 Dissemination and Storage
4 Contractual Agreements for Campus Security Services
4.1 Contractual Agreements
4.1.1 Security Services Provided to the Institution
5 Agency Jurisdiction and Mutual Aid
5.1 Agency Jurisdiction and Memorandums of Agreement
5.1.1 Jurisdiction Boundaries
5.1.2 Interagency Agreement with Concurrent Service Areas
5.1.3 Emergency Assistance Agreements
6 Organization and Administration
6.1 Organizational Structure
6.1.1 Organizational Structure Available to Personnel
6.1.3 Direct Command Component
6.1.5 Responsibility/Authority
6.1.6 Supervisory Accountability
6.2 General Management and Administration
6.2.1 Administrative Reporting Program
6.2.2 System for Accreditation Activities Reporting
6.2.3 Computer Software Policy
6.2.4 Notification of Potential Liability Incidents
6.2.5 Risk Assessment and Analysis
6.2.6 Accountability for Agency Forms
7 Administrative Functions
7.1 Planning and Research
7.1.1 Activities of Planning and Research Function
7.1.2 Planning and Research Placement and Access to CEO
7.1.3 Multiyear Plan
7.1.4 Succession Planning
7.2 Goals and Objectives
7.2.1 Annual Updating/Goals and Objectives
7.2.2 System to Evaluate Goals and Objectives
7.3 Incident Analysis
7.3.1 Incident Analysis Procedures
8 Fiscal Management and Agency Property
8.1 Fiscal Management
8.1.1 CEO Fiscal Management Authority
8.1.2 Security Expenses as part of other Departments
8.2 Budget
8.2.1 Budget Process and Responsibility
8.2.2 Components Prepare Budget Recommendations
8.3 Purchasing
8.3.1 Requisition and Purchasing Procedures
8.4 Accounting
8.4.1 Accounting System
8.4.2 Cash Funds or Account Requirements
8.4.3 Independent Audit of Fiscal Activities
8.5 Agency Owned Property
8.5.1 Inventory and Control
8.5.3 Operational Readiness
8.5.4 Electronic Data Storage
9 Clery Act
9.1 Administration
9.1.1 Clery Act Responsibility
10 Allocation and Distribution of Personnel
10.1 Allocation and Distribution of Personnel
10.1.1 Position Management System
10.1.2 Workload Assessment
11 Classification and Delineation of Duties and Responsibilities
11.1 Task Analysis
11.1.1 Task Analysis
11.2 Classification
11.2.1 Classification Plan
11.2.2 Job Description Maintenance and Availability
12 Compensation, Benefits, and Conditions of Work
12.1 Compensation
12.1.1 Salary Program
12.2 Benefits
12.2.1 Leave Program
12.2.2 Personnel Programs
12.2.3 Employee Support Services Program
12.2.4 Assistance for Job Injury or Death
12.2.5 Provision of Clothing and Equipment
12.2.6 Employee Assistance Program
12.2.7 Personnel Identification
12.2.8 Military Deployment and Reintegration
12.3 Conditions of Work
12.3.1 Physical Examinations Policy
12.3.2 Health and Physical Fitness Policy
12.2.3 Fitness and Wellness Program
13 Collective Bargaining
13.1 Collective Bargaining and Contract Management
13.1.1 Agency Role in Collective Bargaining Process
13.1.2 Ratification Responsibilities
14 Grievance Procedures
14.1 Grievance Procedures
14.1.1 Grievance Procedures
14.1.2 Position for Grievance Coordination and Records
14.1.3 Analysis of Grievances
15 Disciplinary Procedures
15.1 Disciplinary Procedures
15.1.1 Code of Conduct
15.1.2 Employee Awards
15.1.3 Harassment
15.1.4 Corrective Action
15.1.5 Role and Authority of Supervisors
15.1.6 Appeals Procedures
15.1.7 Information Supplied to Dismissed Employee
15.1.8 Records of Corrective Actions
16 Recruitment
16.1 Administrative Practices and Procedures
16.1.1 Participation in Recruitment Program
16.1.2 Recruitment Personnel
16.2 Equal Employment Opportunity and Recruitment
16.2.1 Recruitment Plan
16.2.2 Equal Employment Opportunity plan
16.3 Job Announcements and Publicity
16.3.1 Job Announcement
17 Selection
17.1 Professional and Legal Requirements
17.1.1 Elements of the Selection Process
17.1.2 Job Relatedness
17.1.3 Uniform Administration
17.1.4 Candidates informed in Writing
17.1.5 Records
17.2 Administrative Practices and Procedures
17.2.1 Background Investigation
17.2.2 Training
17.2.4 Truth Verification
17.2.5 Conducted by Certified Personnel
17.2.6 Use of Results
17.2.7 Medical Examinations
17.2.8 Emotional Stability/Psychological Fitness Examinations
17.2.11 Background investigation of Students, Faculty and Staff
18 Training and Career Development
18.1 Administration
18.1.1 Training Committee
18.1.2 Training Attendance Requirements
18.1.3 Reimbursements for Training
18.1.4 Lesson Plan Requirements
18.1.5 Remedial Training Policy
18.1.6 Employee Training Record Maintenance
18.1.7 Records for Training Class
18.2 Academy
18.2.1 Provisions for administration and operation
18.2.2 Academy facility requirements
18.2.3 Agency relationship with outside academy
18.2.4 Outside academy and agency policy training
18.3 Training Instructors
18.3.1 Instructor minimum training
18.4 Recruit Training
18.4.1 Recruit Training Required
18.4.2 Recruit Training Program
18.4.3 Field Training Program
18.5 In-Service, Shift Briefing, Advanced, and Specialized Training
18.5.1 Annual Retraining, Including Legal Updates
18.5.2 Shift Briefing Training
18.5.3 Accreditation Information
18.5.4 Accreditation Manager Training
18.5.5 Assignments Requiring Specialized Training
18.6 Training for Personnel Without Security Responsibilities
18.6.1 New Hire Information for Persons with No Security Responsibility
18.6.2 Positions Requiring Pre and In-Service Training
18.7 Career Development
18.7.1 Training for Career Development
18.7.2 Promoted Personnel Training
18.7.3 Career Development Program
19 Promotion
19.1 Professional and Legal Requirements
19.1.1 Agency Role in the Promotion Process
19.1.3 Promotion Process Description
19.1.4 Hiring Management Personnel without Selection Process
19.1.5 Job Relatedness
19.1.6 Promotional Announcement
19.1.7 Eligibility Lists
19.1.8 Probationary Probation
20 Performance Evaluation
20.1 Administration
20.1.1 Performance Evaluation System
20.1.2 Annual Evaluation
20.1.4 Evaluation Criteria
20.1.5 Evaluation System Requirements
20.1.6 Unsatisfactory Performance
20.1.7 Employee Consultation
20.1.8 Rater Evaluation
20.1.9 Personnel Early Intervention System
21 Patrol
21.1 Administration
21.1.1 Shift/Beat Assignment
21.1.2 Shift Briefing
21.1.3 Special Purpose Vehicles
21.1.4 Agency-Owned or Controlled Animals
21.1.5 Campus Escort Service
21.1.6 Emergency Notification System
21.2 Operations
21.2.1 Responding Procedures
21.2.2 Notification Procedures
21.2.3 Missing Persons
21.2.4 Missing Children
21.2.5 Mental Health Issues
21.2.6 Procedures for Handling Juveniles
21.2.7 Active Threats
21.2.8 Behavioral Threat Assessment
21.3 Equipment
21.3.1 Patrol Vehicles Lights, Sirens
21.3.2 Equipment-Specification/Replenishment
21.3.3 Occupant Safety
21.3.4 Authorized Personal Equipment
21.3.5 Protective Vests and Guidelines for Wear
21.3.6 Mobile Data Access
21.3.7 In-Car and/or body-Worn Audio/Video
21.3.8 Responsibility for Security Cameras
21.3.9 Fixed Location Emergency Only Phones
21.4 Medical Centers
21.4.1 Agency Role and Responsibilities
21.4.2 Agency Personnel Assigned to Medical Center
21.4.3 Procedures when Agency is First Response
21.5 Research Intensive Facilities
21.5.1 Agency Role and Responsibilities
22 Incident Investigation
22.1 Administration
22.1.1 Case File Management
22.1.2 Accountability of Investigations
22.1.3 Suspicious Incidents and Criminal Information
22.2 Operations
22.2.1 Preliminary Criminal Investigations
22.2.2 Communications with Patrol Personnel
22.3 Administrative Investigations
22.3.1 Administrative Investigations Procedures
23 Crime/Loss Prevention and Campus Involvement
23.1 Crime and Loss Prevention
23.1.1 Crime and Loss Protection Activities
23.1.2 Crime and Loss Protection Liaison
23.1.3 Prevention Input
23.1.4 Personnel Trained in CPTED
23.2 Campus Community Involvement
23.2.1 Community Involvement Activities
23.2.2 Community Input Process
23.2.3 Procedures for Transmitting
23.2.4 Survey
24 Critical Incidents, Special Operations, and Homeland Security
24.1 Critical Incidents
24.1.1 Planning Responsibility
24.1.2 All Hazard plan
24.1.3 Command Function
24.1.4 Operations Function Responsibilities
24.1.5 Planning Function Responsibilities
24.1.6 Logistics Function
24.1.7 Finance Function
24.1.8 Equipment Inspection
24.1.9 All Hazard Plan Training
24.1.10 Crowd Control Response Training
24.2 Special Operations
24.2.1 VIP Security Plan
24.2.2 Special Event Plan
24.3 Homeland Security
24.3.1 Terrorism Information Liaison
24.3.2 Relaying Terrorism Information
24.3.3 Providing Awareness Information
24.3.4 Hazmat Awareness
25 Internal Affairs
25.1 Organizational Integrity
25.1.1 Complaint Investigation
25.1.2 Records, Maintenance and Security
25.1.3 CEO, Direct Accessibility
25.1.4 Complaint/Commendation Procedures
25.1.5 Summary of Investigations Available to Public
25.2 Complaint Procedures
25.2.1 Complaints Types
25.2.2 CEO Notification
25.2.3 Investigation Time Limits
25.2.4 Informing Complainant
25.2.5 Statement of Allegations/Rights
25.2.6 Submission to Tests, Procedures
25.2.7 Relief from Duty
25.2.8 Conclusion of Fact
26 Inspectional Services
26.1 Line Inspections
26.1.1 Line inspections
26.2 Staff Inspections
26.2.1 Staff inspection
27 Public Information
27.1 Public Information
27.1.1 Public Information Function
27.1.3 Media Access Controls
28 Victim Assistance
28.1 Administration
28.1.1 Victim/Witness Assistance
28.1.2 Review of Needs and Services
28.2 Operations
28.2.1 Victim/Witness Initial Assistance
28.2.2 Assistance, Threats
28.2.3 Procedures for Notifying Next-of-Kin
29 Traffic
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29.1 Traffic Responsibilities |
30.1 Legal Process
30.1.1 Role in Service of Legal Process
31 Communications
31.1 Administration
31.1.1 Responsibility with Shared Communications Entity
31.1.2 Communications License
31.2 Operations
31.2.1 Telephone Access
31.2.2 Continuous Two-Way Communications
31.2.3 Recording Information
31.2.4 Communications Procedures
31.2.5 Access to Resources
31.2.6 Communications Center Procedures for Call Response
31.2.8 Recording and Playback
31.2.9 Alternative Communications Procedures
31.2.10 Emergency Messages
31.2.11 Misdirected Emergency Calls
31.2.12 Security and Fire Alarms
31.2.13 First-Aid Instruction
31.3 Facilities and Equipment
31.3.1 Communications Center Security
31.3.2 Alternate Power Source
31.3.4 Joint Public-Safety Two-Way Radio Equipment
32 Central Records
32.1 Administration
32.1.1 Privacy and Security of Central Records
32.1.2 Juvenile Records
32.1.3 Records Retention Schedule
32.1.4 Crime Reporting Responsibilities
32.1.5 Report Status Procedures
32.1.6 Computer File Backup and Storage
32.2 Field Reporting System
32.2.1 Field Reporting System
32.2.2 Incidents Requiring a Report
32.2.3 Case-Numbering System
32.2.4 Distribution of Reports and Records
32.2.5 Reports by Phone, Mail or Internet
32.3 Records
32.3.1 Master Name Index
32.3.2 Index File
32.3.3 Traffic Records System
32.3.4 Traffic Citations Records
32.3.5 Operational Component Record
33 Collection of Evidence and Incident Documentation
33.1 Evidence and Incident Documentation
33.1.1 Preserving Physical Evidence
33.1.3 Procedures, Seizure of electronic Equipment
34 Property and Evidence Control
34.1 Administration and Operation
34.1.1 Evidence/Property Control System
34.1.2 Storage and Security
34.1.3 Temporary Security
34.1.4 Status of Property
34.1.5 Inspections, Inventory and Audits
34.1.6 Final Disposition