Office of Professional Act. Investigator

Accepting Applications Until: 11/25/2023

Starting Salary Range: $84,911- $115,526

Job Summary: Reporting to the Assistant Vice President (AVP), Public Safety – Chief of Police, will conduct all departmental investigation matters as directed while also evaluating any complaints received - both internal and external. Acts as CALEA back-up in the absence of the Department of Public Safety's Accreditation Specialist and will assist with all other duties as assigned.

Essential Responsibilities: 

While reporting directly to the AVP, Public Safety – Chief of Police, will also have a dotted line reporting relationship to the President, and CEO and Chief Operating Officer (COO) as circumstances dictate.
Responsible for classifying and reviewing all complaints made to the Office of Professional Accountability, directing all investigations, making recommendations regarding the disposition of cases, and ensuring consistency for the proposed discipline.
Conducts audits, inspections, and special reviews of Department of Public Safety (DPS) personnel and programs to detect and deter waste, fraud, abuse, and misconduct with the objective to promote integrity, efficiency, and effectiveness in DPS operations.
Conducts independent investigations (criminal or ethical) of any persons associated with the Nashville International Airport (BNA).
Evaluates the internal investigation process and provides recommendations on strategies and policies to improve complaint gathering and investigative procedures.
Investigates officer misconduct complaints.
Regularly reports to the Chief on OPA activity and issues concerning the professional standards of the department.
Conducts interviews with complainants, officers, witnesses and suspects.
Appears in court prepared to testify in criminal and civil hearings.
Research sectional case file to provide requested information to BNA's Legal Department.
Conducts surveillance.
Prepare responses for civil and criminal court subpoenas for Legal Department and/or State/Federal Attorney General.
Research department rules and regulations and criminal and civil laws.
Train new personnel on standards followed by the Office of Professional Accountability during an investigation both internally and externally.
Responds immediately to security issues.
Makes recommendations regarding the disposition of cases.
Participates in contingency planning and other issues that may impact the relationship between DPS and its stakeholders.
Acts as liaison with DPS stakeholders, business partners, and law enforcement community.
Acts as the primary back-up for the Accreditation Specialist, and assists in the accreditation process, including maintaining files and securing supporting data to meet the standards established by the Commission on Accreditation for Law Enforcement Agencies (CALEA).
Assists in researching, analyzing, planning, and presenting of special projects.
Compiles relevant evidence and data for presentation to the Chief of Police.
Reports departmental activity and issues concerning the professional standards to leadership.
Conducts research relevant to investigations, including criminal and civil laws, department rules and regulations, and sectional case files.
Evaluates the internal investigation process and provides recommendations on strategies and policies to improve complaint gathering and investigative procedures.
Supports MNAA"s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

Experience in law enforcement or as a detective, investigatory supervisor, and/or demonstrated skills in case management.
Experience conducting misconduct or other complex investigations.
Ability to analyze records and information, weigh evidence and credibility of witnesses, and develop logical conclusions.
Ability to maintain objectivity and mitigate the effects of personal bias.
A demonstrated interest in the field of police accountability.
A demonstrated ability to produce high-quality written work despite short timelines.
Ability to exercise tact and diplomacy in dealing with sensitive, complex and, at times, highly-charged issues and situations.
Knowledge of case law pertaining to use of force and search and seizure issues.
Communication: Strong written and verbal communication skills.
Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
Data Processing: Skill in interpreting, defining, analyzing, and presenting data from various sources.
Efficiency: Skill in working efficiently under strict deadlines.
Judgment and Decision Making: Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
Office Equipment: Skill in using standard office equipment such as telephones, copy machines, scanners, multi-functional printers, and fax machines.
Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations.
Microsoft Office: Skill in using Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint.
Calculators: Skill in using calculators.
Written Comprehension: Ability to read and understand information and ideas presented in writing.
Written Expression: Ability to use words and sentences in writing so others will understand.
Mathematical Reasoning: Ability to understand and organize a problem and then to select the mathematical method or formula to solve the problem.
Attention to Detail: Is careful about detail and thorough in completing work tasks.
Independence: Develops one's own ways of doing things, guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done.
Fiscal Responsibility May be responsible for department-wide financial decisions, linking budget requests to department goals.
Freedom to Act Works within broad parameters defined by organizational requirements and accepted practices.
Collaboration Interacts both internally and externally to make decisions for policy development and implementation.
Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.