Emergency Communications Technician Shift Supervisor and Training Coordinator
As an Emergency Communications Technician (ECT) Shift Supervisor and Training Coordinator, you will ensure ECTs are trained to effectively dispatch emergency and communication centers calls.
Serves in the Public Safety Communications Center (PSCC) of the Office of Public Safety, located at Ronald Reagan Washington National Airport.
Performs quality assurance on calls created and dispatched by ECTs while in the training program of the PSCC; identifies and makes recommendations for individual and group training needs, and develops, conducts, evaluates, and oversees training of Emergency Communications Technicians (ECTs). As needed, performs first-level supervisory duties for a shift of ECTs or serves as a call-taker/dispatcher. Performs related duties.
Four years of progressively responsible experience in public safety communications in an emergency call center as a full performance level public safety dispatcher.
A high school diploma or a Certificate of General Educational Development (GED).
A state driver’s license in good standing.
Certification as a Communications Training Officer (CTO) from the Association of Public-Safety Communications Officials (APCO) International, or an equivalent certification.
Certification as a National Crime Information Center (NCIC) and Virginia Criminal Information Network (VCIN) Operator within 6 months of hire, promotion, or placement in the job.
Able to complete On-the-Job training within 520 hours.
Please visit www.mwaa.com for the full list of requirements.
2733 Crystal Driv
Arlington, VA 22202
Please visit www.mwaa.com to apply.