Communications Training Coordinator
This position acts as the statewide training expert, planning, managing and coordinating all training activities for the Minnesota State Patrol's Communication Section staff to ensure quality emergency response service to members of the state patrol and general public. This position will lead the research, development and implementation of all training materials for the Communication Section staff, leading all training of newly hired communication operators, lead training opportunities for all current section staff, and lead the section in obtaining and maintaining the International Association of Public Safety Communications (APCO) training program certification. In addition, this position will act as a lead in documenting and assisting with obtaining and maintaining the communication section's accreditation with the Commission of Accreditation for Law Enforcement Agencies (CALEA).
Minimum Qualifications
Three (3) * years of demonstrated experience and working knowledge of:
Teaching/instructing adult learners with an emphasis on APCO Project 33 training certification and/or the CALEA accreditation and understanding the requirements of these programs.
Demonstrated ability in apply adult learning principles and techniques to a diverse audience necessary to impart knowledge systematically which may include discussion of theoretical concepts, practical application, and simulated exercises resulting in an integration of learning.
Ability and skill to work constructively in stressful situations; seek feedback; solicits and explores diverse perspectives and opinions and responds to and prioritizes requests efficiently.
Demonstrated ability to analyze, design, develop, implement, and evaluate course curriculum.
Radio Communications Operator/Dispatcher experience.
Effectively communicates though written, verbal and non-verbal methods to deliver presentations and/or communicate information in a clear and concise manner in a one-on-one or group settings.
Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.
*A bachelor’s degree may substitute for 12 months of experience, an associates' degree may substitute for six months of experience.
Preferred Qualifications
Bachelor's degree in communications, business management or related field.
Supervising or managing a 911 emergency communications center training program.
Professional certification from any of the following:
Association of Public Safety Communications Officials International (APCO)
National Emergency Number Association (NENA)
National Academies of Emergency Dispatch (NAED)
Possess leadership, supervisory, or equivalent experience, supported by participation in BCA Supervision and Management and the BCA Senior Management Program.
445 Minnesota Street #130
Saint Paul, MN 55101
United States
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Marcia Reding at marcia.reding@state.mn.us or 651-201-7296.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Marcia Reding at marcia.reding@state.mn.us.