Assistant Commissioner of Enforcement
The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City Including yellow medallion taxis, green Boro taxis, App Based For-Hire-Vehicles, community car services and livery cars, black cars services, luxury limousines commuter vans and Para-transit services. Combined, TLC regulates Industries that are responsible for over 1, 000,000 daily trips. Our role is to ensure that each passenger's riding experience is safe comfortable and convenient and that TLC drivers are driving safely. Under the direction of the Deputy Commissioner of the Uniform Services Bureau (USB) the Assistant Commissioner of Enforcement will: • Manage, direct, coordinate and administer the Enforcement Division including all administrative staff, of the USB to achieve agency missions and goals; • Develop and propose strategies and initiatives for enforcing, monitoring and evaluating Commission rules, regulations and policies; • Analyze enforcement data and trends, developing strategic plans that enable the agency to address illegal For Hire Vehicle Operations and maximize its ability to meet its goals with available resources; • Identify and monitor complaints and trends in prioritizing enforcement deployment. • Evaluate outcomes of TLC-issued violations upon adjudication, using this feedback to help guide enforcement protocol and strategy; • In coordination with the First Deputy Chief of Training develop and implement policies, standard operating procedures, and professional standards; • Attend meetings and interact with industry leaders, members of the public, and other governmental officials in meetings or hearings related to the Enforcement Division of the USB; • Liaison with other law enforcement agencies including NYPD, MTA and PAPD to maximize joint enforcement operations; • Collaborate with Management Information Systems Division to continue improvement of technology and in the integration of new equipment into enforcement operations; • Develop and implement ongoing channels of communication channels with staff, identifying and addressing employee relations issues; • Ensure that Officers are following all agency enforcement protocols; • Develop and implement recruiting programs aimed at the successful appointment and retention of highly skilled candidates; • Oversee discipline process and coordinate with General Counsel for due process. • Performs other duties as assigned. PREFERRED QUALIFICATIONS: • Ten or more years of proven Executive experience in law enforcement. • Proven experience in oversight of agency compliance and employee discipline. • Proven investigatory experience, strategic deployment and data analysis. • Experience in executive position(s) in NYC government agencies. • Experience in recruitment and retention initiatives. • Have a Master’s Degree in Public Administration, Criminal Justice or Homeland Security. • Have prior NYPD Supervisory and Training experience. • Have executive experience in budget management and overtime allocation. • Have experience with other law enforcement and instructional agencies such as the FBI, FEMA, HIDTA, and IACP. • Proficient in computer applications including, but not limited to Microsoft Word, Excel, Access, PowerPoint, Publisher, Tablo, etc.
1. A four year high school diploma or its equivalent, and six years of full-time experience in criminal justice or law enforcement; at least eighteen months which must have been in an administrative, managerial, executive capacity or supervising enforcement personnel. Education received at an accredited college may be substituted for the work experience cited above at the rate of one year of college for six months of experience, up to a maximum of four years of college for two years of experience. In addition, a master's degree from an accredited university may be substituted for up to one additional year of the general experience on the same basis as described above; or 2. A satisfactory equivalent of education and experience as cited above. However, all candidates must have the eighteen months of administrative, managerial, executive experience or supervising enforcement personnel as described in "1" above.
Queens, NY 11377
To Apply: Please visit https://a127-jobs.nyc.gov/ and Search Taxi & Limousine job id #362597