Proposed revision to Communications 2.2.6

Monday, January 28, 2019 - 14:42

At the November meeting in Mexico City, MX the Standards Review and Interpretation Committee (SRIC) directed staff to post the following proposed revision for Communication standard 2.2.6.  Please review and post your comments by Friday, March 15, 2019.

(M M M) Critical Incident Stress and Wellness Program

2.2.6  A written directive establishes procedures for assisting personnel in dealing with the effects of stress associated with critical incidents and repeated exposure to communications that may negatively affect the health and wellness of personnel, and includes at a minimum;

    1. relief from duty from traumatic critical incidents, if necessary;
    2. referral services available;
    3. stress recognition training; and
    4. assessment of prolonged impact of digital media; and
    5. follow-up action, as needed.

Commentary

The purpose of this standard is to assure a consistent means of assisting personnel in dealing with critical situations, as well as the repeated exposure to communication that might affect the health and wellness off personnel, and the stress that follows.  This should include how to minimize the accumulative effects of Critical Incident Stress (CIS). This removal may be a break from duty during the shift or administrative leave. During the period of administrative leave, the agency should consider provisions for post-incident debriefing or counseling for those employees involved, as needed. In some critical incidents, the employee's family may require assistance also.  Specific care should be given to call intake personnel responsible for receiving, screening and the redistribution of multi-media and other data of a sensitive nature.  (M M M)

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