The accreditation process provides opportunities for agencies to provide consistent delivery of high quality public safety services. Concurrent with this process, significant benefits are also realized by agencies and employees. Line-level employees may not be aware of some of the positive features associated with working at an accredited agency. This article highlights the value of CALEA accreditation when communicating agency expectations, seeking grants for equipment used by line-level employees, and defending against civil litigation.
Over the years I have been repeatedly reminded that relatively small numbers of outliers generally consume the majority of an organization's energy and resources. This means those having no intentions of contributing positively to the stated cause require more attention than those that come to work every day and consistently do their jobs well.
In the 4-year cycle, file review is conducted annually during remote web-based assessments. This process is conducted by Compliance Service Members (CSM). CSMs are another point of contact for agencies during the assessment cycle.