6.2.1
(M M M) Immediate Access to Communications Center Resources
Communications personnel have immediate access to at least the following
communications center resources:
a. communications supervisor in charge;
b. duty roster of all personnel;
c. residential telephone number of every agency member;
d. visual maps detailing the agency's service area;
e. written procedures and telephone numbers for procuring emergency and necessary external services to the agency;
f. tactical dispatching plans; and
g. All Hazard Plan.
Commentary
This standard applies to the communications center, its personnel, and operating procedures. Communications personnel are often required to contact communications agency members both on- and off-duty. They should, therefore, have immediate access to information such as their working hours and residential personal telephone numbers.
Communications personnel also have the need to call other public service agencies, such as those pertaining to highway and transportation, public utilities, social services, and animal control. They should have these and other telephone numbers immediately available by private line, telephone index, or other means that could expedite contacting the agencies.
The All Hazard Plan refers to the communications center's internal operation and may be all inclusive containing procedures for tactical, multi-casualty, and HAZMAT events. (M M M) Compliance may be observed.
