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CASE #10 (Issue 66: February 1998)Submitted by William L. Tucker, Director and Daniel Flores, Accreditation Manager Georgetown University, Department of Public Safety (Washington, DC)
The types of crime occurring on university property have changed as well. Thefts are now the predominant crime, with bicycle and computer theft leading the numbers. In the last quarter, we had one simple assault offense, which was the only crime of violence reported. The recruit training program was also improved to meet CALEA standards. Our in-service training program, also established to meet the standards, is an ongoing program which motivates employees to do their job as efficiently as possible. One of the most important results of being accredited has been the improvement in the relationship between the DPS staff and the university community. The university community is proud of the department's accreditation and makes it known in their recruitment of new students. The leadership of the Department of Public Safety has utilized the CALEA standards to improve the quality of service provided, which has improved the safety of the campus.
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Georgetown University (Washington, DC) Department of Public Safety was accredited on March 26, 1994.
Since the Department was accredited, several things have occurred that indicate the positive aspects
of accreditation. For instance, the number of complaints filed by students and
staff against members of the department have been reduced by over 30 percent
(ten filed in 1994 to seven filed in 1996). Also, the internal grievances filed
by members of the department toward management have been reduced by over 77
percent (twenty-two grievances filed in 1994 reduced to five grievances filed in
1996).
